One-Stop Solution
Quality Solution
Follow up Solution
OEM & ODM Solution
Follow up Solution
Follow-up Service Concept:
Service is a culture. It is not simply a rule or process within BSB Power. This concept has been integrated into our enterprise culture and aligned with the thought and behavior of our staff.

The service we offer is professional, client and product-oriented.
  • Standard in service rules,
  • Professional in service quality,
  • Diverse in service contents,
  • All the aspects above are measured with the gratification of our customers.
 
Follow-up Service Content:
  • Samples delivery: If our customers are very interested in BSB batteries and want to evaluate before order, BSB Power will post some samples to the customers for evaluation (under certain conditions).
  • Delivery: When our customers place an order, BSB Power will handle the delivery process as quickly as possible depending on the customer request.
  • Shipping information: BSB Power will always update you about the shipping information, including the shipping policy, the shipping cost, the shipment status, etc.
  • Learning program: BSB provides a range of training courses to the technicians, including installation, maintenance, and testing. We can also provide some courses to the end-user if needed.
  • Emergency support: If anything happens, BSB Power has a special phone line that you can call at anytime. Our technical expert will give you suggestions and help you to resolve your problem as soon as possible.
 

Special Services:

Special services can be provided on customers request under specific conditions or particular occasions.

  • Quality inspection,
  • Quarter operation analysis,
  • On-the-spot inspection,
  • Technology information,
  • Performance maintenance and check-up of spare parts,
  • Short-term intensive learning.